/* Biohazard Cleanup US — dedicated design system ("Stillwater").
   Invented for this niche: editorial, calm, light. Fraunces serif display
   + Public Sans body. Warm off-white base, deep teal-green primary, soft
   sage secondary, ONE warm amber reserved for the call action only.
   No stat chips, no hero cards, no card-grid service walls, no dark grading. */
:root{
  --teal:#143c35; --teal-deep:#0d2a25; --teal-mid:#2e5d52;
  --paper:#fbf8f2; --paper-2:#f4efe4; --card:#fffefa;
  --ink:#26332e; --ink-soft:#54655c;
  --sage:#7d9b76; --sage-soft:#e9efe3; --sage-line:#c9d6bf;
  --amber:#c77400; --amber-deep:#a86200;
  --line:#e2dac8; --radius:20px; --wrap:74rem;
  --shadow:0 10px 30px rgba(20,60,53,.08), 0 2px 6px rgba(20,60,53,.05);
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--paper);color:var(--ink);
  font-family:"Public Sans",system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  font-size:1.09rem;line-height:1.68;-webkit-font-smoothing:antialiased}
h1,h2,h3{font-family:"Fraunces",Georgia,"Times New Roman",serif;color:var(--teal-deep);
  font-weight:600;line-height:1.16;margin:0 0 .55em;letter-spacing:-.01em}
h1{font-size:clamp(2.5rem,5.2vw,3.7rem);font-weight:560}
h2{font-size:clamp(1.75rem,3.4vw,2.35rem);margin-top:1.5em}
h3{font-size:1.32rem;margin-top:1.15em}
p{margin:0 0 1.05em}
a{color:var(--teal-mid);text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{color:var(--teal)}
a:focus-visible,.btn:focus-visible,summary:focus-visible{outline:3px solid var(--amber);outline-offset:2px}
ul,ol{margin:0 0 1.05em;padding-left:1.35em}
li{margin-bottom:.35em}
img{max-width:100%;height:auto}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 1.4rem}
.skip-link{position:absolute;left:-999px;top:0;background:var(--teal);color:#fff;padding:.7rem 1.1rem;z-index:60;border-radius:0 0 10px 0}
.skip-link:focus{left:0}
/* ---------- header ---------- */
.site-header{background:rgba(20,60,53,.97);border-bottom:1px solid rgba(251,248,242,.2);position:sticky;top:0;z-index:30;backdrop-filter:blur(6px)}
.site-header__in{display:flex;align-items:center;gap:1.4rem;padding:.75rem 1.4rem;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:.7rem;text-decoration:none;color:#fbf8f2}
.brand__name{font-family:"Fraunces",Georgia,serif;font-size:1.3rem;font-weight:650;line-height:1.05}
.brand__tag{display:block;font-family:"Public Sans",sans-serif;font-size:.76rem;font-weight:500;color:#cfe0d2;letter-spacing:.04em;margin-top:.15rem}
.main-nav{display:flex;gap:1.2rem;flex-wrap:wrap;margin-left:auto}
.main-nav a{color:#fbf8f2;text-decoration:none;font-size:.99rem;font-weight:500;padding:.35rem 0}
.main-nav a:hover{color:#ffffff;text-decoration:underline}
.nav-toggle{display:none}
.site-header .panel-call{display:none}
html{scroll-padding-top:84px}
/* mobile header: one slim sticky row (brand + menu button). The Call Now action lives in the
   dropdown panel and in the always-visible bottom help bar, so the row fits any phone width. */
@media(max-width:900px){
  .site-header .wrap{padding:0 .9rem}
  .site-header__in{flex-wrap:nowrap;padding:.5rem 0;gap:.55rem}
  .brand{gap:.5rem;min-width:0}
  .brand svg{width:32px;height:32px;flex:none}
  .brand__name{font-size:clamp(.95rem,4.3vw,1.08rem);white-space:nowrap}
  .site-header .brand__tag{display:none}
  .site-header a.header-call{display:none}
  .nav-toggle{display:inline-flex;align-items:center;justify-content:center;width:46px;height:46px;flex:none;margin-left:auto;background:transparent;border:1px solid rgba(251,248,242,.35);border-radius:12px;cursor:pointer;padding:0}
  .nav-toggle__bars{display:flex;flex-direction:column;gap:5px}
  .nav-toggle__bars span{display:block;width:20px;height:2px;background:#fbf8f2;border-radius:2px}
  .main-nav{display:none;position:absolute;top:100%;left:0;right:0;margin:0;background:#fbf8f2;border-bottom:1px solid var(--line);flex-direction:column;gap:0;padding:.35rem 1rem .8rem;box-shadow:0 18px 30px rgba(22,64,59,.13)}
  .main-nav.is-open{display:flex}
  .main-nav a{padding:.85rem .15rem;font-size:1.05rem;border-bottom:1px solid var(--line);color:var(--ink)}
  .site-header .main-nav a.panel-call{display:block;text-align:center;margin-top:.65rem;padding:.85rem 1rem;border-bottom:none}
}
/* buttons: amber is for CALL actions only */
.btn{display:inline-block;background:var(--teal);color:#fff !important;text-decoration:none !important;
  padding:.85rem 1.7rem;border-radius:999px;font-weight:600;font-size:1.05rem;border:1px solid var(--teal);transition:background .15s ease}
.btn:hover{background:var(--teal-mid)}
.btn--call{background:var(--amber);border-color:var(--amber);font-size:1.08rem;padding:.9rem 1.9rem}
.btn--call:hover{background:var(--amber-deep)}
.btn--soft{background:var(--sage-soft);border-color:var(--sage-line);color:var(--teal-deep) !important}
.btn--soft:hover{background:#dde7d2}
/* ---------- editorial hero ---------- */
.hero{padding-top:2.8rem;padding-bottom:1.2rem}
.hero-grid{display:grid;grid-template-columns:1.08fr .92fr;gap:2.6rem;align-items:center}
@media(max-width:900px){.hero-grid{grid-template-columns:1fr}}
.eyebrow{color:var(--teal-mid);font-weight:600;letter-spacing:.09em;text-transform:uppercase;font-size:.83rem;margin-bottom:.9rem}
.hero h1{max-width:15.5em;margin-bottom:.45em}
.hero .lede{font-size:1.22rem;line-height:1.62;max-width:35rem;color:var(--ink)}
.hero-img img{width:100%;height:100%;max-height:480px;object-fit:cover;border-radius:26px;box-shadow:var(--shadow)}
.crumbs{font-size:.93rem;color:var(--ink-soft);padding-top:1.2rem}
.crumbs a{color:var(--ink-soft)}
/* reassurance strip: three soft trust cards (TrustStrip component) */
.reassure{display:grid;grid-template-columns:1fr;gap:1rem;margin:2rem 0 .4rem}
@media(min-width:660px){.reassure{grid-template-columns:1fr 1fr}}
@media(min-width:1020px){.reassure{grid-template-columns:repeat(3,1fr)}}
.reassure .trust-point{display:flex;gap:.85rem;align-items:flex-start;background:var(--paper-2);
  border:1px solid var(--line);border-radius:var(--radius);padding:1.05rem 1.15rem;min-width:0}
.reassure .trust-point>div{min-width:0}
.reassure strong{display:block;font-family:"Fraunces",Georgia,serif;color:var(--teal-deep);
  font-size:1.1rem;line-height:1.25;margin-bottom:.2rem}
.reassure .tx{display:block;font-size:.95rem;color:var(--ink-soft);line-height:1.45}
/* answer block */
.answer{background:var(--sage-soft);border-radius:var(--radius);padding:1.2rem 1.45rem;margin:1.5rem 0;max-width:46rem}
.answer p{margin:0}
.answer__label{font-weight:700;color:var(--teal-deep);display:block;margin-bottom:.3rem;font-size:.95rem;letter-spacing:.03em;text-transform:uppercase}
/* ---------- journey ---------- */
.journey{list-style:none;padding:0;margin:1.4rem 0;counter-reset:step;max-width:46rem}
.journey li{display:grid;grid-template-columns:3.6rem 1fr;gap:1.1rem;padding:1.15rem 0;border-bottom:1px solid var(--line)}
.journey li:last-child{border-bottom:none}
.journey .num{font-family:"Fraunces",Georgia,serif;font-size:2.3rem;line-height:1;color:var(--sage);font-weight:600}
.journey h3{margin:0 0 .3rem}
.journey p{margin:0}
/* ---------- service editorial rows ---------- */
.svc-rows{border-top:1px solid var(--line);margin:1.3rem 0}
.svc-row{display:grid;grid-template-columns:3rem 1fr auto;gap:1.1rem;align-items:baseline;padding:1.25rem .4rem;border-bottom:1px solid var(--line);text-decoration:none !important}
.svc-row:hover{background:#fff}
.svc-row .n{font-family:"Fraunces",Georgia,serif;color:var(--sage);font-size:1.3rem}
.svc-row h3{margin:0 0 .25rem;font-size:1.35rem;color:var(--teal-deep)}
.svc-row p{margin:0;color:var(--ink-soft);max-width:38rem}
.svc-row .arrow{font-size:1.5rem;color:var(--teal-mid)}
@media(max-width:640px){.svc-row{grid-template-columns:1fr}.svc-row .n{display:none}.svc-row .arrow{display:none}}
/* cards (guides, careers, victim states) */
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:1.1rem;margin:1.3rem 0}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem 1.5rem;box-shadow:var(--shadow)}
.card h3{margin-top:0}
.card p{margin-bottom:.6em}
.prose{max-width:46rem}
table.data{border-collapse:collapse;width:100%;margin:1.1rem 0;font-size:1rem}
table.data th,table.data td{border:1px solid var(--line);padding:.6rem .85rem;text-align:left;vertical-align:top}
table.data th{background:var(--paper-2);color:var(--teal-deep);font-family:"Fraunces",Georgia,serif;font-weight:600}
.note{background:var(--paper-2);border-radius:var(--radius);padding:1.1rem 1.35rem;margin:1.3rem 0;max-width:46rem}
.note p:last-child{margin-bottom:0}
.zip-list{columns:5;column-gap:1.4rem;font-size:.95rem;line-height:1.55;list-style:none;padding:0}
@media(max-width:700px){.zip-list{columns:3}}
/* compassion cost band */
.cost-band{background:#fff;border:1px solid var(--line);border-radius:26px;box-shadow:var(--shadow);padding:2rem 2.2rem;margin:2.2rem 0;max-width:52rem}
.cost-band h2{margin-top:0}
.cost-band .big{font-family:"Fraunces",Georgia,serif;font-size:1.5rem;color:var(--teal-deep)}
/* voices (testimonials): quiet cards in the same editorial rhythm */
.voices{margin:1.4rem 0 .4rem}
.voice{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.5rem 1.7rem;margin:0 0 1rem}
.voice blockquote{margin:0}
.voice blockquote p{font-family:"Fraunces",Georgia,serif;font-size:1.17rem;line-height:1.55;color:var(--teal);margin:0}
.voice blockquote p::before{content:"\201C";color:var(--sage)}
.voice blockquote p::after{content:"\201D";color:var(--sage)}
.voice figcaption{margin-top:.95rem;font-size:.95rem;color:var(--ink-soft);display:flex;flex-wrap:wrap;gap:.35rem .6rem;align-items:baseline}
.voice figcaption strong{color:var(--teal-deep);font-size:1rem}
@media(max-width:640px){.voice{padding:1.25rem 1.3rem}}
/* ---------- homepage additions (2026-11-08 sections pass) ---------- */
/* icon medallion shared by check cards and the trust strip */
.medal{width:44px;height:44px;border-radius:50%;background:var(--sage-soft);border:1px solid var(--sage-line);
  display:inline-flex;align-items:center;justify-content:center;flex:none}
.medal svg{display:block}
/* first hours band */
.first-hours{background:var(--sage-soft);border:1px solid var(--sage-line);border-radius:26px;
  padding:1.8rem 2rem;margin:.4rem 0 2.4rem}
.first-hours h2{margin-top:0;font-size:clamp(1.55rem,3vw,2rem)}
.first-hours .fh-intro{color:var(--ink-soft);margin-bottom:1.2rem}
.fh-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.15rem 1.8rem}
.fh-grid strong{display:block;color:var(--teal-deep);font-size:1.04rem;margin-bottom:.25rem}
.fh-grid p{margin:0;font-size:.99rem;line-height:1.55;color:var(--ink)}
@media(max-width:640px){.first-hours{padding:1.4rem 1.25rem}.fh-grid{grid-template-columns:1fr}}
/* verification check cards */
.checks .card h3{margin:.75rem 0 .35rem}
.checks .card p{margin:0}
/* cost snapshot panel */
.snap{border-top:1px solid var(--line);margin-top:1.25rem}
.snap-row{display:flex;justify-content:space-between;align-items:baseline;gap:.6rem 1.4rem;flex-wrap:wrap;
  padding:.6rem 0;border-bottom:1px solid var(--line)}
.snap-row span{color:var(--ink)}
.snap-row strong{font-family:"Fraunces",Georgia,serif;color:var(--teal-deep);font-size:1.13rem;white-space:nowrap}
.snap-note{font-size:.97rem;color:var(--ink-soft);margin-top:1.05rem}
.snap-note:last-child{margin-bottom:0}
/* insurance coverage columns */
.cover{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem;margin:1.3rem 0}
.cover>div{background:var(--paper-2);border-radius:16px;padding:1.05rem 1.2rem}
.cover h3{margin:0 0 .55rem;font-size:1.06rem}
.cover ul{margin:0;padding-left:1.15em}
.cover li{font-size:.97rem;line-height:1.5;margin-bottom:.45em}
.cover li:last-child{margin-bottom:0}
@media(max-width:820px){.cover{grid-template-columns:1fr}}
/* state chip grid */
.state-grid{display:flex;flex-wrap:wrap;gap:.5rem;margin:1.2rem 0 .9rem}
.state-grid a{display:inline-flex;align-items:center;min-height:44px;padding:.42rem 1rem;
  background:var(--card);border:1px solid var(--sage-line);border-radius:999px;
  color:var(--teal-deep);text-decoration:none;font-size:.99rem;line-height:1.25}
.state-grid a:hover{background:var(--sage-soft);color:var(--teal-deep);text-decoration:none}
.grid-note{font-size:.97rem;color:var(--ink-soft)}
/* team cards */
.team .avatar{width:52px;height:52px;border-radius:50%;background:var(--teal);color:#fff;
  font-family:"Fraunces",Georgia,serif;font-size:1.12rem;font-weight:600;letter-spacing:.02em;
  display:flex;align-items:center;justify-content:center;margin-bottom:.85rem}
.team h3{margin:0 0 .15rem}
.team .role{font-weight:600;color:var(--teal-mid);font-size:.97rem;margin:0 0 .55rem}
.team .card p:last-child{margin-bottom:0}
/* directory (locations) */
.dir{columns:3;column-gap:2.2rem;margin:1.2rem 0}
@media(max-width:900px){.dir{columns:2}}
@media(max-width:560px){.dir{columns:1}}
.dir a{display:block;padding:.42rem 0;text-decoration:none;color:var(--ink);border-bottom:1px dotted var(--line)}
.dir a:hover{color:var(--teal);text-decoration:underline}
.dir a span{color:var(--ink-soft);font-size:.9rem}
/* ---------- call panel ---------- */
.call-panel{background:var(--teal);color:#eaf2e6;border-radius:26px;padding:2.4rem 2.5rem;margin:2.4rem 0;box-shadow:var(--shadow)}
.call-panel h2{color:#fff;margin-top:0}
.call-panel p{max-width:40rem}
.call-panel .hours{margin-top:1rem;font-size:.98rem;color:#cfe0d2}
/* faq */
.faq{margin:1.1rem 0}
.faq details{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:1rem 1.3rem;margin-bottom:.6rem}
.faq summary{font-weight:600;cursor:pointer;color:var(--teal-deep);font-size:1.06rem}
.faq details p{margin:.6rem 0 0}
/* ---------- repair pass additions (2026-11-08) ---------- */
/* state coverage band */
.cover-band{background:var(--sage-soft);border:1px solid var(--sage-line);border-radius:26px;
  padding:1.7rem 2rem;margin:1.6rem 0;max-width:46rem}
.cover-band .big{font-family:"Fraunces",Georgia,serif;font-size:1.55rem;color:var(--teal-deep);margin-bottom:.35rem}
.cover-band p:last-child{margin-bottom:0}
/* generated location service rows (plain divs inside .svc-rows) */
.svc-rows>div{padding:1.05rem .4rem;border-bottom:1px solid var(--line)}
.svc-rows>div h3{margin:0 0 .25rem;font-size:1.28rem}
.svc-rows>div p{margin:0;color:var(--ink-soft)}
/* ZIP details panel */
.zip-details{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:1rem 1.3rem;margin:1.1rem 0}
.zip-details summary{font-weight:600;cursor:pointer;color:var(--teal-deep);min-height:44px;display:flex;align-items:center}
.zip-chips{list-style:none;padding:0;margin:.6rem 0 .2rem;display:flex;flex-wrap:wrap;gap:.4rem}
.zip-chips li{background:var(--paper-2);border:1px solid var(--line);border-radius:999px;
  padding:.18rem .65rem;font-size:.92rem;color:var(--ink)}
/* cost callout panel on service pages */
.cost-callout{background:#fff;border:1px solid var(--sage-line);border-left:6px solid var(--sage);
  border-radius:18px;padding:1.5rem 1.7rem;margin:1.6rem 0;box-shadow:var(--shadow)}
.cost-callout h2{margin-top:0}
.cost-callout .cc-range{font-family:"Fraunces",Georgia,serif;font-size:1.28rem;color:var(--teal-deep);margin-bottom:.8rem}
.cost-callout p:last-child{margin-bottom:0}
/* checklist inside cards */
.check-list{list-style:none;padding:0;margin:.4rem 0 0}
.check-list li{position:relative;padding-left:1.7rem;margin-bottom:.55em}
.check-list li::before{content:"\2713";position:absolute;left:0;top:0;color:var(--sage);
  font-weight:700;font-size:1.05rem}
.check-list li:last-child{margin-bottom:0}
/* in-body photograph */
.inbody{margin:1.6rem 0}
.inbody img{width:100%;border-radius:22px;box-shadow:var(--shadow);background:var(--sage-soft)}
/* hero image frame: sage tint so a loading hero never flashes blank white */
.hero-img{background:var(--sage-soft);border-radius:26px}
/* price column on cost tables */
table.data.prices td:nth-child(2){white-space:nowrap;background:var(--paper-2);font-weight:600;color:var(--teal-deep)}
/* faq tap targets */
.faq summary{min-height:44px;display:flex;align-items:center}
/* closing call panel becomes a full-width dark band */
html{overflow-x:clip}
.call-panel{width:100vw;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw);
  border-radius:0;padding-left:max(1.4rem,calc(50vw - 23rem));padding-right:max(1.4rem,calc(50vw - 23rem))}
/* ---------- footer ---------- */
.site-footer{background:var(--teal-deep);color:#d8e2d4;margin-top:3.5rem;padding:2.8rem 0 2.2rem}
.site-footer h3{color:#fff;font-size:1.08rem;margin-top:0;font-family:"Public Sans",sans-serif;font-weight:700;letter-spacing:.02em}
.site-footer a{color:#cfe0d2}
.footer-cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.9rem}
.footer-cols ul{list-style:none;padding:0}
.footer-cols li{margin-bottom:.45em}
.footer-cols>div{min-width:0}
.site-footer a[href^="mailto:"]{overflow-wrap:anywhere}
.footer-note{max-width:44rem;margin-bottom:1.6rem}
.footer-base{border-top:1px solid #2c4f47;margin-top:2.1rem;padding-top:1.4rem;font-size:.93rem;color:#b9cbb4}
.footer-base p{margin-bottom:.7em}
/* sticky mobile help bar */
.helpbar{display:none}
@media(max-width:900px){
  .helpbar{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:40;background:#fbf8f2;
    border-top:1px solid var(--line);padding:.6rem .9rem calc(.6rem + env(safe-area-inset-bottom));gap:.7rem;align-items:center}
  .helpbar .btn{flex:1;text-align:center;padding:.8rem 1rem}
  .helpbar .hb-text{font-size:.9rem;color:var(--ink-soft);line-height:1.3;max-width:9.5rem}
  body{padding-bottom:calc(5.2rem + env(safe-area-inset-bottom))}
}
@media(max-width:640px){.hero{padding-top:2rem}.call-panel{padding:1.7rem 1.35rem}.cost-band{padding:1.5rem 1.3rem}}